Tranquilla AI: Empathy on Demand, at Scale

We are a purpose led organization. Our team is on a mission to deliver a new paradigm of experience and support for companies, non-profits and government agencies seeking to enhance and amplify their ability to provide 24/7 comfort, coaching and concierge services.  

Use Cases: The 3 C's

Tranquilla’s agents flex across industries—offering personalized engagement for every audience.

Comfort

Mental health support for Veterans, patients, employees and all who struggle daily and yearn for better, more accessible support.

Tranquilla Comfort offers conversation, support, and emotional relief to individuals navigating isolation, stress, trauma, or life transitions—especially after hours or between appointments.

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Coach

Students, Educators, & Training Organizations

What if every student or trainee had their own personal tutor / learning coach? Tranquilla Coach helps students stay focused, confident, and supported—with no pressure on instructors to do it all. 

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Concierge

Frontline Service & Support

Tranquilla Concierge acts as a warm, human-like assistant that helps users navigate daily life with ease. Whether answering FAQs, offering friendly guidance, or reducing inbound questions, it lightens the load for support staff—perfect for housing programs, schools, healthcare centers, and more. Available 24/7, always kind, and fully aligned with your organization’s voice.

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Your GPT – AI With Heart — And Guardrails That Work for You

Most organizations are keeping away from leveraging LLMs like ChatGPT—because they weren’t built for enterprise use.

Despite their power, public LLMs raise serious concerns around privacy, data security, and organizational control. Sensitive information can’t be protected, interactions can’t be monitored, and there’s no centralized dashboard for tracking usage, enforcing guardrails, or aligning the experience with company values.

🛡️ Tranquilla approach - Your GPT, Your Policy: 
Tranquilla runs your rules, not OpenAI’s.

Your processes
Your IP
Your control

🔒 Privacy Built In: All data is yours. We don't share it or sell it.
📣 Empathy at Scale: Not just smart—emotionally intelligent.

Most AI is smart. Tranquilla is human-aware—emotionally intelligent, always-on, and designed to support real people, not just answer questions.

What Makes Tranquilla Special

Empathy

Memory

Personalization

Scalable

On-Demand

Who We Serve

Senior call center consultant, woman and contact us, CRM and talking in customer service, computer at desk. Phone call, telemarketing and diversity, writing in notebook in coworking space and headset

Call Centers

grey concrete building

Banks and Enterprises looking to enhance VIP service for their customers

three men laughing while looking in the laptop inside room

Educational Institutions

Teamwork, security and arms crossed with portrait of soldier for military service, veteran and mission planning. Intelligence, strategy, surveillance and warrior with people in control room for hero

Veteran Support Centers

white concrete building under sky

Government Agencies

A woman and two children standing outside of a building

Non-Profits

Leadership Team

Frank Casale

Frank Casale

CEO

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Jamison Rotz

Jamison Rotz

CTO

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Ben Yurcisin

Ben Yurcisin

Business Development

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Elizabeth Petro

Elizabeth Petro

Chief of Staff

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Dino Perone

Dino Perone

Chief Revenue Officer

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Ed Cohen

Ed Cohen

Education/Coaching Lead

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Bindu Bhatia

Bindu Bhatia

Client Strategy and Innovation Lead

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Donald Farmer

Donald Farmer

Data Consultant

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Dutt Kalluri

Dutt Kalluri

Advisor

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Ready to Humanize Your Support Systems?

Let’s explore how Tranquilla can help your team deliver care, coaching, or companionship at scale—without compromising trust.