Frequently asked questions
How are you different from ChatGPT?
Tranquilla is purpose-built for mission-driven organizations. Unlike ChatGPT, we are secure—your private conversations never go to the public cloud. Instead of being trained on broad, general internet knowledge, Tranquilla is trained on your specific programs, curriculums, and policies—ensuring every interaction reflects your values and mission.
What do you do with our private conversations?
Your conversations stay private and under your control. We don’t share or expose your data externally, and every interaction is used only to deliver the most personalized and supportive experience.
Do you work directly with veterans, patients, students, etc.?
We partner with organizations—schools, nonprofits, healthcare providers, and veteran programs—so that the people you serve have access to around-the-clock support that extends your reach and impact.
What is your LLM trained on?
Tranquilla is trained on your organization’s unique knowledge base—your policies, your curriculum, your programs—so the AI becomes an extension of your brand and mission, not a generic chatbot.
What kind of organizations would benefit from this?
Any organization serving high-stress or vulnerable populations—schools, nonprofits, healthcare providers, veteran and first responder programs—can benefit from Tranquilla’s 24/7 support model.
How scalable is this?
Tranquilla is infinitely scalable, serving hundreds or hundreds of thousands without adding headcount. Each individual still receives a personalized, empathic experience.
Can we plug in our programs/curriculums?
Yes. Tranquilla can be trained on your specific programs, policies, and curriculums. Whether it’s a mental health resource guide, a career coaching framework, or a religious/educational curriculum, the AI adapts so that every conversation aligns with your unique mission.
What are the most common use cases?
- Veterans & First Responders – emotional support, benefits navigation, and career guidance.
- Students – test-anxiety coaching, study support, motivation, and career exploration.
- Nonprofits – donor engagement, volunteer support, and intake triage.
- Staff & Volunteers – stress relief, motivation, and “always-on” coaching.
Are you replacing therapists?
No—we’re not replacing therapists. We’re replacing hold—the silence and waiting period that people experience when human help isn’t available. For those who need it most, Tranquilla ensures there is always a trusted voice of comfort and support.
How quickly can we implement Tranquilla?
Organizations can launch pilots in as little as 2 weeks, with zero heavy IT lift. Setup involves customizing the AI to your content, policies, and tone.
What languages does Tranquilla support?
We currently support 40+ languages and dialects, making support accessible to diverse communities.
What ROI can we expect?
Organizations gain measurable ROI through:
- Cost Reduction – reduced staff burden and lower operating costs.
- Cost Avoidance – fewer missed opportunities and less downtime.
- Increased Spend per Customer – deeper engagement with those you already serve.
- New Customers / Incremental Revenue – scalable reach to new audiences.
- Differentiation – stand out in your market with a competitive edge rooted in empathy and innovation.